Return Policy
| Return window | 14 days from delivery |
|---|---|
| Return method | By mail, using a free prepaid return label |
| Refund timing | Issued within 14 days of the returned item being received |
| Restocking fee | None |
| Condition required | Unopened / like-new condition; only new products are eligible |
| Exchanges | Accepted for a different title or edition of equal value |
Scenarios we cover
- Order never arrived: contact support; a replacement or full refund is issued once non-delivery is confirmed with the carrier.
- Item arrived damaged: photos are requested and a free replacement or refund is issued, no return shipping required.
- Wrong item received: a free return label is provided and the correct item is shipped at no additional cost, or a refund is issued.
How to start a return
Email support@ebookseay.shop or call +1 (317) 783-4136 during business hours (Monday–Friday, 9 AM–5 PM Central Time). Refunds are issued to the original payment method.